Shipping policy
At Luxepeau, we’re committed to delivering your favorite beauty products quickly and safely — with free worldwide shipping on all orders.
Processing Time
All orders are processed within 1–3 business days. You’ll receive a confirmation email with tracking details once your order has been shipped.
Shipping Times
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United Kingdom: 3–7 business days
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Europe: 5–10 business days
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Worldwide: 7–15 business days
Shipping times may vary depending on your location and customs procedures.
Shipping Rates
We offer free shipping worldwide — no minimum purchase required.
International Shipping
We proudly ship to all countries. Please note that international orders may be subject to customs fees or import taxes, which are the responsibility of the customer.
Order Tracking
Once your order is dispatched, you’ll receive a tracking link via email to monitor your delivery.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at luxepeau.store@gmail.com within 7 days of delivery so we can assist you promptly